1. How long does shipping take?

Domestic orders within the USA typically arrive in 7–10 business days, while international orders are delivered within 11–15 business days. Orders are usually processed within 1–3 business days before shipping.

2. How can I track my order?

Once your order has been shipped, you'll receive a confirmation email with your tracking number. Tracking information may take up to 48 hours to become active.

3. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, unworn, and returned in their original condition with all original packaging and tags.

4. How long does it take to receive a refund?

After your return has been received and approved, refunds are issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

5. Can I cancel or change my order?

Yes. Orders can be canceled or modified before they are processed for shipment. Once an order has shipped, it can no longer be canceled or changed.

6. Do you ship internationally?

Yes. We ship to many countries worldwide. International orders are typically delivered within 10–15 business days.

7. What payment methods do you accept?

We accept major credit cards, debit cards, and other secure payment methods available during checkout.

8. What should I do if I receive a damaged or incorrect item?

Please contact us within 7 days of delivery at info@tcgorbit.shop with your order number and clear photos of the item and packaging. We'll work quickly to resolve the issue.

9. How do I contact customer support?

You can reach our customer support team by emailing info@tcgorbit.shop. We typically respond within 24–48 business hours.

10. Is shopping on TCG Orbit secure?

Yes. We use secure checkout technology and trusted payment providers to help keep your personal and payment information safe.